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How Can We Help Today?

Owned and operated by That Garage, we are happy to answer questions about cabinets, lifts, or your next garage upgrade.

We typically respond within 24 hours
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Email
support@thatgarage.com
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Phone
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Mon-Fri, 9 AM - 5 PM EST
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Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days. After that, you can expect transit times of 5 to 8 business days within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your garage door.

What is your return policy?

If something is not right with your order, contact us within 30 days of delivery. We will walk you through the return process and work to make things right as quickly as possible.

Can I exchange a product for a different size or model?

Exchanges depend on current stock availability. Reach out to our team with your order number and the item you would like instead, and we will do our best to accommodate the swap.

How do I choose the right garage cabinet system for my space?

Start by measuring your available wall and floor space. Our product descriptions include detailed dimensions, weight capacities, and recommended layouts to help you find the perfect fit for your garage.

Do car lifts require professional installation?

We recommend professional installation for all car lifts to ensure proper anchoring and safety. Each lift includes detailed specifications so your installer knows exactly what is needed for a secure setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Garage Cabinets
Tool Chests
Car Lifts
Shipping and Delivery
Returns and Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Fast Response

Our team aims to answer every inquiry within 24 hours on business days.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Most orders ship free within the Continental U.S. with no order minimum required.

Hassle-Free Returns

Not the right fit for your garage? Our straightforward return process keeps things simple.